Quality Management System
A quality management system (QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction (ISO9001:2015). It is expressed as the organizational goals and aspirations, policies, processes, documented information and resources needed to implement and maintain it.
QMS has tended to converge with
sustainability and transparency initiatives, as both investor and customer
satisfaction and perceived quality is increasingly tied to these factors. Of
QMS regimes, the ISO 9000 family of standards is probably the most widely
implemented worldwide – the ISO 19011 audit regime applies to both, and deals
with quality and sustainability and their integration.
We support the implementation proccess of quality management system in your company based on ISO 9000 family, as well as developing new QMS that appropriate with company needs.